Frequently Asked Questions

Yes. I ask that an adult be available at the start and end of every appointment. You don't need to stay outside with us, but I do need someone to hand your dog off to and from, and to be reachable by phone during the groom in case I need to reach you.

Porchlight is designed for exactly this situation. Because I work with one dog at a time in a private, enclosed van, your dog will never encounter another animal during their appointment. No waiting rooms, no shared spaces, no triggers. My training has prepared me to navigate dogs who are nervous, anxious, fearful and aggressive. The same is true for differently abled, shy, and senior dogs.

It depends on your dog's size, coat type, and temperament. Essentials Grooms typically run 60 minutes to 2 hours. I always prioritize your dog's comfort over the clock, so I never rush. Sanity over vanity, every time.

The deposit secures your appointment and is fully applied to your final invoice. It's not an additional fee. You'll receive your final invoice electronically once the groom is complete.

That's exactly what the Meet & Greet is for. It's a complimentary 15-minute introduction where your dog can explore the van at their own pace before any grooming begins. Starting with a Meet & Greet is the best thing you can do for a first-time grooming experience. I start every groom with a conversation where you can share your preferences, concerns, and your dog’s health background with me. This ensures we all go into every groom prepared and confident.

Not a standard service, but if you're nearby and flexible on time, just text me at (206) 549-3338 with your request and I’ll reply ASAP. Nails are between $20-$30 and a quick wash is between $30-$75, always based on breed, size, and dog temperament. For appointments 2+ miles outside of Whittier Heights, a $10 full surcharge is added.

I work with most breeds and coat types, with a few practical limitations worth knowing upfront.

Porchlight is not able to accommodate dogs over 100 lbs. For dogs in the 86-100 lb range, size alone isn't the deciding factor. Temperament is. Please share what you know about their history and behavior when booking. A calm, cooperative large dog is a wonderful client. A highly reactive one can be genuinely unsafe to manage in a mobile salon, and I'll always be honest with you about that.

If you're unsure whether Porchlight is the right fit for your dog, reach out before booking. I'd rather have that conversation early than have either of us surprised at the appointment.

For all other breeds and sizes, the booking site will walk you through selecting your breed, size, and coat type so I can prepare appropriately.

I ask for at least 48 hours notice for cancellations or reschedules. Late cancellations may result in forfeiture of your deposit. I also understand that life happens, and will always work to accommodate you. If something comes up, just communicate with me as early as possible and we'll work it out.

I do not. Sadie would never forgive me.